✦ HELP CENTER & FAQS ✦

Frequently Asked Questions

Find quick answers to common questions about shipping times, product materials, sizing, payments, and our 30-day guarantee.

🚚

Shipping & Delivery

Processing timelines, courier tracking, and international fulfillment.

When will I receive my order?
+

All Enadecor items are made-to-order with precision craftsmanship. Production and quality inspection typically take 5–7 business days (Monday – Saturday) before dispatch.

  • United States: 5–10 business days after dispatch via USPS / FedEx / DHL (Total delivery: 10–17 business days, Monday – Saturday).
  • Canada & Europe: 7–12 business days via Local Post / DHL (Total delivery: 12–19 business days).
  • Australia & New Zealand: 8–14 business days via Australia Post / Couriers (Total delivery: 13–21 business days).
  • Rest of the World: 10–18 business days depending on local customs (Total delivery: 15–25 business days).
How do I track my shipment?
+

As soon as your package is labeled and dispatched, you will receive an automatic confirmation email with your courier tracking link. You can also visit our Order Tracking Page and enter your Order ID or tracking number anytime.

Do you ship worldwide?
+

Yes, we ship to over 150 countries worldwide! Shipping rates and delivery estimates are automatically calculated at checkout based on your destination.

How much does shipping cost?
+

We offer Free Standard Shipping on all orders over $100! For orders under $100, standard flat-rate shipping is $4.99 within the US.

🛡️

Returns, Exchanges & Warranty

Our 30-Day Satisfaction Guarantee and return policy details.

What is your return policy?
+

We offer a 30-Day Satisfaction Guarantee from the date your order is delivered. If you are not completely satisfied with your purchase, or if an item arrives defective or damaged, you can request a replacement or a full refund.

To initiate a return, email us at contact@enadecor.store with your Order ID and photo evidence if damaged.

What if my package arrives damaged or defective?
+

If your package arrives defective, damaged, or with a printing flaw, please email us within 7 days of delivery with photos of the issue. We will ship a brand-new replacement immediately at zero additional cost to you.

👕

Products, Sizing & Materials

Fabric quality, printing techniques, and care instructions.

What materials are used for your hoodies and jerseys?
+

Our graphic hoodies are made with ultra-soft 100% heavyweight polyester fleece lining (320+ GSM) for maximum warmth and shape retention. Our baseball jerseys are tailored with a breathable 92% polyester / 8% spandex performance mesh blend for athletic durability.

How do your sizes run?
+

Our apparel follows standard US unisex sizing. If you prefer a relaxed or oversized streetwear fit, we recommend ordering one size up. Full measurement charts are available on every product page.

How should I wash and care for my items?
+

Machine wash cold (under 30°C / 86°F) inside-out with like colors. Tumble dry low or hang dry. Do not bleach or iron directly over printed graphic areas.